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Fill out the form below for general enquiries and we’ll get back to you within one business day. Already know your project details? Skip the form and head straight to our Project Planner for a more focused, step-by-step process.

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Frequently Asked Questions
Before you get in touch, there's a good chance your question is already answered below. If not, just drop us a message, we don't do scripted responses.
General
What does Chaos Internet actually do?
We’re a full-service digital agency based in March, Cambridgeshire. We design and build websites, run digital marketing campaigns, and manage Amazon accounts, all under one roof. Whether you need one of those things or all three, we handle it in-house with the same team.
How long have you been in business?
Since 2007. We’ve been through every major shift in digital, mobile, social, algorithm updates, eCommerce growth and now AI and we’re still here. That track record matters when you’re choosing an agency to trust with your business.
What size businesses do you work with?
All sizes. We work with sole traders building their first website, established SMEs looking to scale their marketing and larger businesses managing serious Amazon revenue. The common thread is that they all want results, not just activity.
Do you work with businesses outside the UK?
Yes. We’re based in Cambridgeshire but work with clients across the UK and internationally. Most of our work is managed remotely without any issues and we’re experienced working across different time zones and markets.
Can I use Chaos for one service or do I have to use all three?
Completely your call. Some clients come to us just for a website. Others just for PPC or Amazon. Plenty use all three. There’s no requirement to bundle services though clients who do tend to see better results because everything works from the same strategy.
Working With Us
How do I get started?
Fill in our contact form for a general chat or head to the Project Planner if you already know what you need. Either way, we’ll come back to you quickly and take it from there, no hard sell, no obligation.
Who will I actually be working with?
Directly with the people doing the work. We don’t have account managers relaying messages between you and a developer you’ll never speak to. You’ll know who’s on your project and you’ll be able to reach them. Meet the Chaos Team here.
Do you tie clients into long contracts?
For ongoing services like marketing, we typically work on rolling monthly agreements after an initial period. We’d rather keep clients because we’re delivering results than because they’re locked in. Most of our clients have been with us for years.
How will I know if the work is actually performing?
We provide regular, clear reporting that focuses on the metrics that matter to your business, not vanity numbers. You’ll always know what’s working, what isn’t and what we’re doing about it.
What information do I need before getting in touch?
As much or as little as you have. If you’re early in the process, just tell us about your business and what you’re trying to achieve. If you’ve got a brief ready, even better. We’ll ask the right questions and take it from there.
Web Design
How much does a website cost?
It depends on what you need, a brochure site is very different from a large eCommerce build. We don’t publish fixed prices because we don’t believe in one-size-fits-all quotes. Get in touch and we’ll give you a clear, itemised proposal based on your requirements.
How long does a website take to build?
Most projects run between 4 and 10 weeks from sign-off to launch. Complexity, content readiness and revision rounds all affect the timeline. We’ll give you a realistic schedule before we start and we hold to it.
Will I be able to edit my website myself after launch?
Yes. We build on WordPress so managing your project can be easily maintainable and scalable without requiring the need of a developer. We provide admin training after launch and ongoing client priority ticket support if you need it.
Do you build eCommerce websites?
Yes, WooCommerce and Shopify are both platforms we build on regularly. Whether you’re selling 10 products or 10,000, we’ll recommend the right setup for your catalogue size, budget and growth plans.
Will my website be optimised for mobile?
Always. Every site we build is fully responsive across all screen sizes. Mobile performance and load speed are built into the process from day one, not added on at the end.
Do you offer hosting after the site is live?
Yes. We offer managed hosting with security monitoring, regular backups and software updates included. You’ll never have to think about it and if something goes wrong, we’re already on it.
Amazon
What Amazon services do you offer?
Listing Optimisation, A+ Content, Storefront Creation, PPC Management, Product Image Optimisation, Full Account Audits, Product / Brand Launch and Product Listing. Whether you need one of those or all of them, we can help.
I’m already selling on Amazon but results are flat, can you help?
That’s one of the most common situations we work with. We start with a free audit to identify exactly what’s holding performance back, whether that’s listing quality, pricing, advertising efficiency or account health and give you a clear picture before you commit to anything.
I’m new to Amazon, where do I start?
With a conversation. We’ll help you understand whether Amazon is the right channel for your products, what the setup involves and what realistic expectations look like. No jargon, no pressure, just straight advice.
Do you manage Amazon advertising?
Yes. We’re Amazon Ads Verified and manage Sponsored Products, Sponsored Brands and Sponsored Display campaigns. We handle strategy, setup, day-to-day optimisation and monthly reporting, all focused on improving your ACoS and growing profitable revenue.
Can you help with Amazon listing content and images?
Yes. We write keyword-optimised listing copy, titles, bullet points and descriptions and can produce A+ Content and Brand Store design. Strong content is one of the biggest drivers of conversion on Amazon and it’s often the most neglected.
Marketing
What marketing services do you offer?
Pay-Per-Click advertising (Google, Bing, Meta), SEO, Paid Social, Lead Generation and Graphic Design. We manage campaigns end to end from strategy, setup, creative, optimisation and reporting so you’re not doing any of the heavy lifting.
How much should I budget for paid advertising?
There’s no universal right answer but we’ll tell you what we’d need to work with to get meaningful results in your sector. We’d rather be honest about minimum viable budgets than take on campaigns we know won’t deliver.
How long does SEO take to show results?
SEO is a long game, most clients see meaningful movement within 3 to 6 months, with stronger results building over time. We’ll set realistic expectations from the start and keep you updated on progress month by month.
Do you manage social media accounts?
We manage paid social campaigns on Meta and LinkedIn ads, targeting, budget and creative. For organic social content and community management, get in touch and we’ll talk through what’s right for your business.
Are you a Google Partner?
Yes. We’re a certified Google Partner, which means our team is qualified across Google Ads products and we’re held to a standard of performance and spend management that not every agency meets.
